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Memo shows Toyota employees in Japan raised concerns

The Detroit News -- Toyota Motor Corp. turned over to Congress today a 3 1/2 -year-old memo written by employees in Japan raising questions about the company's safety record.

The Oct. 3, 2006, memo was requested by Rep. Ed Towns, D-N.Y., chairman of the House Oversight and Government Reform Committee after it was first published by the Los Angeles Times.

"If senior Toyota officials ignored important safety concerns raised by their own employees, it calls into question Toyota's corporate priorities and its commitment to safety," Towns wrote Monday to Toyota's North American chief Yoshimi Inaba, giving them a noon deadline today to turn over the memo.

The Detroit News today obtained an English translation of the two-page memo.


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Submitted Mar 10, 2010 By: dwgt.net
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REPLIES (newest first)
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TruckVet
Veteran Author Houston

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Message Posted: Mar 10, 2010 7:59:27 PM

This is disappointing news for Toyota.
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JimTee
All-Star Author Tampa

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Message Posted: Mar 10, 2010 7:58:21 PM

This story has not come to an end yet...
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djgunrunner
Champion Author Salt Lake City

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Message Posted: Mar 10, 2010 7:57:12 PM

And the plot thickens even more.
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must87searcher
Champion Author Maryland

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Message Posted: Mar 10, 2010 7:55:14 PM

It is true that te businesses have to take risks with the buyers. Often they make good selections, but there is for sure to be mistakes in some.

Toyota has made a big mistake in one.

It sure will take a while for Toyota to get its sales up again.
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methaneman
All-Star Author Minnesota

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Message Posted: Mar 10, 2010 7:51:40 PM

If toyota wants to sell inn this country, they better learn our culture as we had to learn theirs. They cannot stick their heads in the sand and yoddle thru their butts "we got no saftey problems we know of."
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netman044
Champion Author Texas

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Message Posted: Mar 10, 2010 7:45:40 PM

Toyota isn't spotless to say the least but the "safety" investigation is turning into a publicity opportunity for the committee members.
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scrounger
Champion Author Vancouver

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Message Posted: Mar 10, 2010 7:38:10 PM

so..............next co0ngress will want them to shut down all their North American production???
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SSchmidty
Champion Author Illinois

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Message Posted: Mar 10, 2010 7:36:18 PM

Oh-no, can any "company-paid-for tests" have any creditability? No!!
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tnsilvertip
Champion Author Tennessee

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Message Posted: Mar 10, 2010 7:36:07 PM

"star" deceiver has a good point about line workers not being listened to. In every organization you can probably find some memo written by someone regarding every preceived defect/problem. That doesn't mean the corporate chain didn't work, just that one or two letters a storm doesn't make. On the other hand, I am pretty sure that Toyota top management helped them get into the mess they are in now.
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CaliberMan71
Veteran Author Ohio

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Message Posted: Mar 10, 2010 7:35:57 PM

People are quick to point out GM recalls and Chrysler recalls and Ford recalls, but to them I say, Toyota was suppose to be above the rest. Toyota is suppose to be the best. Reality is they are not. Buy American,Buy Big 3!
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TXGasPriceSpy
Champion Author Fort Worth

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Message Posted: Mar 10, 2010 7:35:46 PM

Be smart. Buy a Ford.
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zeddieiv
Champion Author Columbia

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Message Posted: Mar 10, 2010 7:33:25 PM

Buy Ford
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wildredbill
Champion Author Wisconsin

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Message Posted: Mar 10, 2010 7:30:53 PM

(AP) "General Motors Co. said Monday it will recall 1.3 million Chevrolet and Pontiac compact cars sold in the U.S., Canada and Mexico to fix power steering motors that can fail."
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rsm315
All-Star Author Detroit

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Message Posted: Mar 10, 2010 7:30:36 PM

Support your local community BUY AMERICAN
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Zonk
Champion Author Michigan

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Message Posted: Mar 10, 2010 7:24:07 PM

Top management change was made at Toyota in 2009. Maybe too late.
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Zeke33
Champion Author New Hampshire

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Message Posted: Mar 10, 2010 7:23:59 PM

How many cars have been recalled by GM?
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POLELANE
Champion Author Ohio

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Message Posted: Mar 10, 2010 7:23:07 PM

the burning memo; guess they don't shred in Japan as quickly as in Detroit
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suzyq2007
Champion Author Dallas

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Message Posted: Mar 10, 2010 7:22:17 PM

Probably some employees who were in trouble
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Patch44
Champion Author Buffalo

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Message Posted: Mar 10, 2010 7:19:28 PM

Maybe a top management change needs to be done at Toyota!
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trojanbuck
Champion Author Dayton

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Message Posted: Mar 10, 2010 7:18:44 PM

I've got a Toyota now, but those Fords are looking better every day.
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GLCSHADOW
All-Star Author Oregon

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Message Posted: Mar 10, 2010 7:17:34 PM

It would be interesting to see how many vehicles percentage wise have problems. Is it 5% of their inventory or .05% or even less?

Where should the line be drawn?

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afghaned
Champion Author Hamilton

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Message Posted: Mar 10, 2010 7:15:27 PM

Where are the articles on the Ford, GM, Honda & Nissan recalls???
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bbreff
Champion Author Atlanta

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Message Posted: Mar 10, 2010 7:14:18 PM



And they still did nothing...

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heysailor
Champion Author Pittsburgh

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Message Posted: Mar 10, 2010 7:07:58 PM

Surprise, surprise, surprise! Looks like the Japanese copied this aspect of our business as well.
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star_deceiver
Champion Author British Columbia

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Message Posted: Mar 10, 2010 7:07:13 PM

Yup, nobody listens to the average line-worker.
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OnEmptyMO
Champion Author St. Louis

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Message Posted: Mar 10, 2010 7:07:04 PM

Sounds familiar doesn't it!
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Mr.Dirt
Champion Author Albany

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Message Posted: Mar 10, 2010 7:06:06 PM

cover up
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BOBBY1983
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Message Posted: Mar 10, 2010 7:01:01 PM

FINE text deleted
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paulydel
Champion Author Delaware

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Message Posted: Mar 10, 2010 6:57:16 PM

Every manufacturer has their day.
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carefrey
All-Star Author Orlando

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Message Posted: Mar 10, 2010 6:54:54 PM


It is a crying shame that they knew all along and did nothing about it!
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Cyberkedi
Champion Author Atlanta

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Message Posted: Mar 10, 2010 6:52:50 PM

One more reason why my next car is going to be a Ford - and NOT a Toyota!
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DrivingFool2
Champion Author Wisconsin

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Message Posted: Mar 10, 2010 6:51:56 PM

This is truly inscrutable
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muchdutch
Veteran Author Wisconsin

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Message Posted: Mar 10, 2010 6:49:02 PM

The Japanese automakers may be in the same position soon that ours were a year ago.
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DellDude2
Champion Author Nashville

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Message Posted: Mar 10, 2010 6:48:43 PM

Toyota had better get a grip on things soon, else that "T" logo will make people think "Trouble" instead of "Terrific".
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Bud122CA
Champion Author California

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Message Posted: Mar 10, 2010 6:48:08 PM

This is exactly why we should hold Toyoda responsible. Only way to get his attention is to hit his wallet..... HARD.
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WilW
Champion Author Atlanta

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Message Posted: Mar 10, 2010 6:41:37 PM

Uh oh!
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pliskin
Champion Author Syracuse

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Message Posted: Mar 10, 2010 6:40:30 PM

But like here in the US, they're simply peons, and who's going to listen to them? Isn't that the way it usually goes?
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rjoeh
Champion Author Michigan

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Message Posted: Mar 10, 2010 6:38:29 PM

Safety should always be a corporations first concern when it relates to product interaction with customers. When a company ignores this... they assume liability for damages....
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kidrockTX
Champion Author Fort Worth

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Message Posted: Mar 10, 2010 6:36:26 PM

we only need U.S. cars in the U.S.
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beachbumCA
Champion Author Riverside

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Message Posted: Mar 10, 2010 6:33:53 PM

Looks like they went to the same school and the American auto business.
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Kato51
Champion Author Atlanta

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Message Posted: Mar 10, 2010 6:33:27 PM

Toyota has dropped a long way in a short period of time. It may be a long trip back if they ever are able to recover from it all.
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lembs
All-Star Author San Francisco

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Message Posted: Mar 10, 2010 6:32:37 PM

the needs of the few outweigh the needs of the many. profits above everything else. that's the corporate culture in most big corporations these days.
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jwduke1
Champion Author Iowa

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Message Posted: Mar 10, 2010 6:21:06 PM

Wow, things are not looking good for Toyota!
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RichardoB
Champion Author Fayetteville

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Message Posted: Mar 10, 2010 6:12:56 PM

To save money, they sacrificed their reputation. They may well end up following GM's path to financial ruin.
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amearly
Champion Author Michigan

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Message Posted: Mar 10, 2010 6:12:11 PM

Sounds familar ? How many times has that happen here in the US plants?
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4warned
Champion Author Michigan

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Message Posted: Mar 10, 2010 6:08:21 PM

This is turning into a bad story. Greed once again wins out.
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sojurner_436
Veteran Author Ohio

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Message Posted: Mar 10, 2010 6:07:20 PM

Toyota's reputation has taken a real back step...will they ever recover? Maybe someday....

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ozzy4one
Rookie Author Portland

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Message Posted: Mar 10, 2010 6:01:02 PM

This is going to to get a whole lot worse before it get's better.
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Hazelnut
Champion Author Greensboro

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Message Posted: Mar 10, 2010 5:58:15 PM

At the expense of loyal Toyota owner's lives? Why? Because dead men tell no tales!
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pdcarver
Champion Author San Diego

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Message Posted: Mar 10, 2010 5:57:47 PM

drip, drip, drip
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bills55
Champion Author San Diego

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Message Posted: Mar 10, 2010 5:56:46 PM

Gosh who would of believed this?
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sillywagon
Champion Author New York

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Message Posted: Mar 10, 2010 5:54:21 PM

Sounds like Toyota has not been concerned with its customers. That should be the first priority. I will be interested in the book about this whole Toyota mess when it comes out.
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